Peter Hernon

Books by Peter Hernon

Managing with data

Peter Hernon

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Assessing service quality

Peter Hernon

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Reflecting on the future of academic and public libraries

Peter Hernon

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Library Leadership In The United States And Europe A Comparative Study Of Academic And Public Libraries

Peter Hernon

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Higher education outcomes assessment for the twenty-first century

Peter Hernon

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Getting Started With Evaluation

Peter Hernon

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Listening to the customer

Peter Hernon

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Engaging in evaluation and assessment research

Peter Hernon

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Shaping the future

Peter Hernon

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Assessing service quality

Peter Hernon

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Convergence and collaboration of campus information services

Peter Hernon

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Academic librarians as emotionally intelligent leaders

Peter Hernon

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Making a difference

Peter Hernon

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Comparative perspectives on e-government

Peter Hernon

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Improving the quality of library services for students with disabilities

Peter Hernon

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A terrible thunder

Peter Hernon

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Outcomes assessment in higher education

Peter Hernon

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United States government information

Peter Hernon

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Delivering satisfaction and service quality

Peter Hernon

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Das Beben

Peter Hernon

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